1. Introduction
SG777 (sg777.ng) is one of Bangladesh's most trusted online gaming platforms. We take our users' privacy seriously. This privacy policy explains what information is collected when you use the sg777 website and app, how that information is used, and the steps we take to keep it safe.
By using sg777's services, you agree to this privacy policy. If you do not agree with any part of it, please stop using our services and contact our support team.
Who does this policy apply to?
This privacy policy applies to all users of sg777's website, mobile app, Live Casino, fish games, slots, and all other services. It applies to both registered and unregistered users.
2. Information We Collect
Sg777 collects only the information necessary to operate our services properly. We do not collect data beyond what is needed. The types of information we collect are outlined below:
2.1 Information Provided at Registration
- Full name and date of birth (for age verification)
- Mobile number and email address
- Password (stored in encrypted form)
- Payment method details (bKash, Nagad, Rocket number)
- Address (for KYC verification)
2.2 Automatically Collected Information
- IP address and device type
- Browser type and operating system
- Which pages you visited on the site and how long you stayed
- At the time of login and logout
- Gaming history and transaction records
2.3 Identity Verification (KYC) Information
- Photo of national ID card or passport
- Selfie or live photo (if required)
- Bank statement or utility bill (for address verification)
Data Collection
Data is collected during registration, login, and transactions.
Encryption
All collected data is protected with SSL/TLS encryption.
Secure Storage
Your data is stored on secure servers with no unauthorized access possible.
Controlled Usage
Data is used solely for approved purposes and is never sold to third parties.
3. How We Use Your Information
Sg777 uses your information only for specific, legitimate purposes. We never sell your data to advertisers or share it unnecessarily with third parties. The core purposes for which we use your information are:
- Account Management: To create, verify, and manage your account.
- Payment Processing: To process deposit and withdrawal transactions.
- Customer Support: To resolve your issues and answer your questions.
- Ensuring Security: To prevent fraud, money laundering, and unauthorized access.
- Age Verification: To prevent anyone under 18 from accessing the platform.
- Promotions & Offers: To send you relevant offers based on your preferences (only with your consent).
- Legal Obligations: To comply with applicable laws and regulations.
- Service Improvement: For analytics to improve the gaming experience.
4. Who We Share Your Information With
Sg777 never sells your personal information. However, your data may be shared in the following limited circumstances:
4.1 Payment Processors
Necessary information is shared with payment gateways such as bKash, Nagad, and Rocket to process deposits and withdrawals. These third parties are governed by their own privacy policies.
4.2 Legal Authorities
Information may be disclosed in response to legal orders, court directives, or regulatory authority requests. In such cases, sg777 provides only the minimum information required.
4.3 Technology Partners
Limited data may be shared with trusted technology partners for site security, analytics, and technical services. These partners are contractually bound to keep your data confidential.
Important: sg777 never sells, rents, or trades your information to advertisers, data brokers, or unrelated third parties. Your data belongs to you.
5. Steps We Take to Protect Your Information
Sg777 applies industry-leading technology to keep your information secure. Our security systems are reviewed and upgraded on a regular basis.
- SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
- Two-Factor Authentication: Adds an extra layer of security to the login process.
- Firewall & DDoS Protection: Advanced protection against server attacks.
- Regular Security Audits: Security testing conducted by third-party experts.
- Data Backup: Regular backups stored at secure locations.
- Access Controls: Only authorized personnel have access to user data.
6. Cookie Policy
Sg777 uses cookies on its website. Cookies are small text files stored in your browser that help improve your browsing experience.
| Cookie Types | Purpose | Duration |
|---|---|---|
| Essential Cookies | Login sessions and security tokens — essential for site operation. | Deleted at end of session |
| Functional Cookies | Remembers language preferences and layout settings. | 30 days |
| Analytics Cookies | Page visits and user behavior are analyzed to improve our services. | 90 days |
| Security Cookies | To detect fraud and unauthorized access. | 7 days |
You can disable cookies in your browser settings at any time. However, disabling essential cookies may affect the functionality of certain parts of the site.
7. Your Rights
As an sg777 user, you have a number of rights over your own information. We fully support the exercise of these rights.
To exercise any of these rights, contact our support team. Requests are typically processed within 30 days. In some cases, legal obligations may prevent us from fulfilling certain requests.
8. Third-Party Services
The sg777 platform may integrate certain third-party technologies, such as game providers, payment gateways, and analytics tools. These third parties are governed by their own privacy policies.
Sg777 is not responsible for the privacy practices of third parties. That said, we only work with trusted partners who are committed to data protection. If our platform contains links to third-party sites, please review their policies before visiting.
9. Privacy Policy for Minors
Sg777's services are strictly for users aged 18 and above. We do not knowingly collect information from anyone under 18. If we become aware that we hold data belonging to a minor, we will immediately delete that information and close the associated account.
Caution: If you become aware that a minor is using your account, please notify our support team immediately.
10. Privacy Policy Changes
Sg777 may update this privacy policy from time to time. For significant changes, we will notify you via your registered email and display a banner notice on the site. Always check the "Last Updated" date at the top of the page.
Continued use of sg777 after any changes constitutes acceptance of the updated policy. If you do not agree with the changes, you may request account closure.
Contact Us
For any questions or requests regarding our privacy policy, please contact our support team. Email: [email protected]